Often, we at MTS Painting receive calls for referrals for other services, such as plumbers or roofers. Because we value our relationship with our customers, we are very careful about who we will refer. With our diverse repaint and property service expertise, we come in contact with many other contractors and service industry providers in the residential and commercial spheres. We also network in many different ways, thus exposing us to many different people and businesses.
How do you know if a personal referral is a good one? It generally depends on the person who does the referring and the fit of the service referred. Do you have the exact same job as the person who referred? Do you have the same expectations?
With the great information age upon us, it’s never been easier to research a company or a business name. Look for any type of accreditation and endorsements. What’s involved with getting that designation? Is it a true endorsement based on the service you’re looking for? Look for trusted accreditation sources such as: Registrar of Contractors (ROC), the Better Business Bureau (BBB), ToFixIt!, Angie’s List, RosieOnTheHouse.com, etc.
If there is a bad referral, make sure it’s not just an emotional response to an uncontrollable situation. Fairness is key, and some people are just not fair. Sometimes it’s hard to judge if it’s a good or bad sanction, so intuition may be needed or simply another referral.