Keywords: contractor warranty, manufacturer warranty, Arizona Registrar of Contactors, seven-year warranty
Label Warranty is generally a way to compare paints against each other. Many manufacturers advertise warranty quite boldly. We interpret it to mean if there’s excellent conditions the paint will last a minimum of the years stated. Basically, it is warranted against manufacturer’s defect – incorrect mix – which is extremely rare.
MTS Painting has only seen two bad batches of paint in our 39 of painting in Phoenix, and both of those were many years ago. We only use paint products from the top American paint manufacturers. MTS clearly identifies “Label Warranty” in our contracts when we use products that offer a label warranty. We want clients to have a sense of the quality of the coatings we are using, and we want to avoid confusion with the other types of warranties stated.
A material warranty, which most painting contractors imply, is a manufacturer’s warranty regarding their product’s performance only. If they have a manufacturer’s defect failure or a major performance deficiency, they will supply at no cost the amount of material required to repaint the affected area.
A material warranty does not include a labor warranty by the contractor. It is a material ONLY warranty. The painting contractor is not legally bound to warranty the labor costs to correct the problem. Both the client and the contractor are injured by the paint manufacturer in the event of paint failure. If the contractor is in good relationship with the paint supplier, the paint supplier may offset some of the cost of the labor needed to correct the problem.
Material & Labor Warranty
MTS Painting’s material and labor warranty covers workmanship issues within our control – our craftsmanship – for the period specified in the Proposal and Contract. All licensed contractors have a minimal 2-year labor and material workmanship warranty guided by the Arizona Registrar of Contractors.
Here’s an example of MTS’s standard exterior warranty clause:
A conditional labor and material warranty against peeling, chalking, blistering, and extreme fading is implied on these newly applied coatings for seven years (up to ten years with upgraded coatings – Bid #2) from the date of substantial completion. Warranty excludes damages caused by consistent moisture intrusion (below-grade walls & soil saturation at base) and unstable substrates (previous coatings & delaminating stucco & internal rusting).
Please contact us or see other MTS blogs for clarifications regarding the warranty exclusions and things out of our control. From our family to yours, we’re here to serve all your painting needs. Residential, HOA, and commercial – interiors and exteriors. The best re-painters in town since 1983, backed by our warranty, associations, and reviews. We’ve been in business for 39 years. You can have confidence that we have the intention and the ability to honor our seven year warranty.
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