Keywords: fairness, contractor client relations, commercial painting industry, job specifications, fair and ethical labor practices, highly skilled and trained craftsmen, Better Business Bureau, BBB
How should fair business practices be incorporated into the day-to-day operations and corporate culture of a company working in the trades? Many factors come into play and should be considered before doing business with any company.
In the commercial painting industry, some important questions should be asked —
- What can I expect as far as the quality of the work performed?
- Have the job specifications been laid out clearly and concisely?
- What processes will be used and what is the time frame for completion?
- What type of customer service does the company offer? Do they listen to your concerns?
- Is the estimate clearly stated in writing, and are fair billing practices used?
- Will the job be performed by highly skilled and trained craftsmen?
- Does the company use fair and ethical labor practices?
- Does the company use gimmicks in advertising with misleading discounts?
- What is the integrity of the company? Do they stand behind their work?
These days, getting the most value out of your home improvement dollars is more important than ever. Fair and ethical business practices should be a top priority before considering who you will select for your project.
Here at MTS Painting, we strive not only to meet the above criteria, but to exceed them. Our corporate culture stems from the owners and filters throughout our organization to every team member. We are a two-time winner of the Better Business Bureau Business Ethics Award, most recently in 2021. Contact us for a free estimate for your painting project.
David W. – Scottsdale
I always choose a contractor who has been referred to me by friends. MTS Painting was one of the best. I have two neighbors who have used them. Great job!!!!